Communications Platform-as-a-Service (CPaaS) Market 2022 Strategic Assessment- Twilio Inc., Vonage Holdings Corp, Telestax, Voxbone SA, Iotum Inc

Communications Platform-as-a-Service (CPaaS) Market 2022 offers an exclusive tool for evaluating the market highlighting opportunities, and supporting strategic and planned decision-making. This report recognizes the rapidly-evolving and competitive environment, current marketing information is essential to monitor performance and make critical decisions for growth and profitability. This Report provides an information on trends and developments, and focuses on markets capacity and changing structure of the Communications Platform-as-a-Service (CPaaS) Market forecast 2027.

The Communications Platform-as-a-Service (CPaaS) Market is expected to register a CAGR of 46.2% during the forecast period (2022 – 2027).   

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The Communications Platform-as-a-Service (CPaaS) Market is highly competitive and consists of a number of major players. Companies like Twilio Inc., Vonage Holdings Corp, MessageBird B.V., Plivo Inc., Snich AB, Voximplant (Zingaya, Inc.), 8×8 Inc, Voxvalley Technologies, Bandwidth Inc. (Bandwidth.com), IntelePeer Cloud Communications, Wazo Communication Inc, Avaya Inc., AT&T Inc., Mitel Networks Corporation, Telestax, Voxbone SA, Iotum Inc., M800 Limited, Infobip Ltd, EnableX.io (VCLOUDX PTE. LTD) Amongst Others.

Key Developments:

– In June 2022 – 8X8 Inc. launched an open communication platform to deliver and scale work-from-home enterprise communications with the availability of CPaaS programmable applications and APIs, including SMS and 8×8 video. The Open Communications Platform accelerates digital transformation initiatives and strengthens business responsiveness and resilience by providing secure, scalable, and extensible capabilities.
– In May 2022 – Twilio, a prominent cloud communications platform provider, announced that Twilio programmable video would be powering Zocdoc’s new free, HIPAA-compliant telehealth video solution. Any provider can sign up to use Zocdoc’s video service, powered by Twilio, to facilitate all of their virtual appointments.
– In May 2022 – Vonage integrated its contact center and unified communications solutions for a single source of customer support. The communications suite primarily includes the company’s contact center (VCC) and business communications (VBC). It will help the businesses in optimizing their customer communication, improve internal collaboration, customize their experience, and maximize productivity.

Key Market Trends:

Retail and E-commerce Industry to Drive the Market Growth
– With the rapidly changing customer purchasing trends, it has resulted in a dynamic shift in the retail industry from the earlier single point of interaction to omnichannel interactions through the web or social media. The growing demand from consumers has created the need for an enhanced shopping and service experience across all the channels.
– Retailers across the globe have now understood the importance of omnichannel communication, and multiple brands today already post their content via social media, mobile apps, company websites, and other digital channels. Some retailers also offer two-way communication that lets their customers contact them using multiple channels.
– CPaaS solutions primarily provide a cloud-based development framework for real-time communication. Retailers don’t need to build their back-end infrastructures. The usage of developer-friendly APIs is done to add communication features to their websites, social media, and mobile apps, and it also combines all the customer data from multiple channels into one place.

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What are the market factors that are explained in the report?

–Key Strategic Developments: The study also includes the key strategic developments of the market, comprising R&D, new product launch, M&A, agreements, collaborations, partnerships, joint ventures, and regional growth of the leading competitors operating in the market on a regional scale.

–Key Market Features: The report evaluated key market features, including revenue, price, capacity, capacity utilization rate, gross, production, production rate, consumption, import/export, supply/demand, cost, market share, CAGR, and gross margin. In addition, the study offers a comprehensive study of the key market dynamics and their latest trends, along with pertinent market segments and sub-segments.

–Analytical Tools:  Communications Platform-as-a-Service (CPaaS) Market report includes the accurately studied and assessed data of the key industry players and their scope in the market by means of a number of analytical tools. The analytical tools such as Porter’s five forces analysis, feasibility study, and investment return analysis have been used to analyze the growth of the key players operating in the market.

Frequently asked questions by our customers:

-What are the drivers governing the growth of the market?

-What is the annual growth rate of the Communications Platform-as-a-Service (CPaaS) Market?

-What is the impact of Covid-19 on the market?

Customization services available with the report:

1. 15% Free customization.
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3. Five Companies can add as per your choice.
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Finally, Communications Platform-as-a-Service (CPaaS) Market report is the believable source for gaining the Market research that will exponentially accelerate your business. The report gives the principal locale, economic situations with the item value, benefit, limit, generation, supply, request and Market development rate and figure and so on. This report additionally Present new task SWOT examination, speculation attainability investigation, and venture return investigation.

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